Privacy Policy
Cassati Scents Private Limited (“Cassati,” “we,” “our,” or “us”) is committed to upholding the highest standards of privacy and data protection. We value the trust you place in us and strive to ensure secure transactions and careful handling of your personal information. Please read the following statement to understand our practices regarding the collection, use, storage, and disclosure of your information.
Note: This Privacy Policy may change at any time without prior notice. We encourage you to review it periodically to stay informed of any updates.
By using our website and services, you expressly consent to our use and disclosure of your personal information as described in this Privacy Policy. If you do not agree with these terms, please do not access or use our website.
1. Collection of Personally Identifiable Information (PII) and Other Information
Cassati Scents Private Limited collects only the information necessary to provide accurate, efficient services. Common information we may collect includes:
- Name, address, mobile number, date of birth
- Email address
- Order details or product preferences
- Device information such as IP address, operating system, and browser type
- Language preferences
- Behavioural or demographic data obtained through your interaction with our website
We do not sell, distribute, or lease your personal information to third parties.
We may automatically collect certain information based on your website behaviour to better understand our users. This aggregated data may include originating URLs, next destination URLs, IP addresses, and browser information.
2. Credit/Debit Card and Banking Information
Cassati does not collect or store your credit card, debit card, or banking details. All payments are processed securely through third-party payment gateway providers, and your financial data is transmitted directly to the bank or payment network.
3. Registration
Certain features of our website require registering for a free account. You may be required to provide your name, email address, and a password.
Protect your password at all times. If you believe your password has been compromised, please update it immediately.
4. Technologies Used to Enhance Your Experience
We use technologies that help personalise and enhance your experience on the Cassati website.
Web Beacons and Tracking Links
These small code snippets may work alongside cookies to analyze user behaviour, track advertising responses, and improve our services.
Cookies
Cookies help us analyze site usage, improve security, reduce password entry frequency, and tailor content to your interests. You may disable cookies in your browser settings, but doing so may affect site functionality.
5. Use of Your Personal Information
We may use your personal information for purposes such as:
- Processing and fulfilling orders
- Communicating about promotions, updates, offers, and new products
- Resolving disputes and troubleshooting issues
- Enhancing user experience and personalizing website content
- Detecting fraud or misuse
- Conducting research and data analysis to improve products and services
We may also request optional surveys that enhance user experience while helping us understand demographics and preferences.
6. How You Benefit From Sharing Personal Information
Marketing Emails
If you share your email address with us, you may receive newsletters, product updates, promotions, and event announcements. You may unsubscribe at any time using the link provided in those emails or via your account settings.
Text Messages (SMS)
If you provide your mobile number, you may receive promotional SMS alerts. Cassati does not charge for these messages, though your carrier’s standard rates may apply.
Telephone Calls
We may contact you with product information, promotions, or service updates if you provide us with your phone number.
Service Communications
Registered users may receive service-related communications such as account confirmation emails or responses to customer service requests.
Customized Service
We may use your preferences and browsing history to display content or recommendations tailored to your interests.
Special Events & Surveys
Contests, promotions, or surveys may have specific terms governing how your information is used. When none are specified, this Privacy Policy applies.
7. Advertisements on Cassati
Third-party advertising providers may display ads based on your browsing behaviour. These providers do not receive your personally identifiable information such as name, email, or phone number.
8. Links to Other Websites
Our website may contain links to third-party sites. Cassati is not responsible for the privacy practices or content of these external sites.
9. Sharing of Personal Information
We may share your information only under the following circumstances:
1.With affiliates or associated companies for fraud detection, joint services, or operational purposes
2.With trusted third-party service providers (e.g., courier partners, email vendors, customer support teams) who process information strictly on our behalf
3.With co-sponsors of events or promotions, if you explicitly consent
4.When required by law, regulation, court orders, or to protect rights, safety, or property of Cassati or its users
10. Business Transfer
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new entity, which will continue to uphold this Privacy Policy.
11. Transfer of Data to Other Countries
Your personal information may be stored or processed in India. If data is transferred to another country, relevant legal protections will apply.
12. Choice/Opt-Out
Users may opt out of non-essential communications at any time by adjusting their profile settings or using unsubscribe links.
13. Policy Updates
Cassati Scents Private Limited may update this Privacy Policy periodically. Significant changes will be highlighted on this page and, where appropriate, communicated via email.
14. Your Feedback
We welcome your comments. If you have any questions or concerns, please contact us at:
support@cassati.in
(or your preferred email – I can update this)
15. Our Rights
We may monitor activity on our website to comply with legal obligations or protect our rights. We reserve the right to:
- Remove content that appears harmful or illegal
- Restrict or terminate access for users engaging in misconduct
- Refuse sales if resale is suspected
- Limit purchase quantities per customer
16. Children’s Privacy
Cassati does not knowingly collect personal information from individuals under the age of 18. If we discover such data, it will be deleted promptly.
17. Your Consent
By using the website and providing your information, you consent to the collection, use, and sharing of your data as outlined in this Privacy Policy.
To update or correct your personal information, please contact us at the above email.
