Terms & Conditions
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms of Use are published pursuant to Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing rules, regulations, privacy policy, and terms of use for access or usage of www.cassati.in.
Cassati Scents Private Limited (“Cassati”, “we”, “our”, “us”) is the owner of the domain name www.cassati.in.
USER
This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules, as amended from time to time. This electronic record is generated by a computer system and does not require any physical or digital signatures.
These Terms of Use are published pursuant to Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing rules, regulations, privacy policy, and terms of use for access or usage of www.cassati.in.
Cassati Scents Private Limited (“Cassati”, “we”, “our”, “us”) is the owner of the domain name www.cassati.in.
USER AGREEMENT
PLEASE READ THIS TERMS OF SERVICE AGREEMENT CAREFULLY. BY USING THIS WEBSITE OR PURCHASING PRODUCTS FROM THIS WEBSITE, YOU AGREE TO BE BOUND BY ALL TERMS AND CONDITIONS OF THIS AGREEMENT.
This Terms of Service Agreement (“Agreement”) governs your use of the website www.cassati.in, your purchase of products available on the website, and your interaction with all services offered through Cassati.
Cassati may change or revise these Terms at any time by posting the updated version on the website. The revised terms shall become effective immediately upon posting, and your continued use of the website constitutes acceptance of the updated Agreement.
If you do not agree with these Terms (including referenced policies such as the Privacy Policy), you must discontinue use of the website.
IMPORTANT DISCLAIMERS
You acknowledge and agree that:
1.Cassati, its affiliates, service providers, and technology partners make no warranties regarding the accuracy, reliability, completeness, or timeliness of the website content or that website operation will be uninterrupted or error-free.
2.Cassati may use third-party service providers to store and process your personal information. These third parties may be located in jurisdictions that do not have equivalent data protection laws. Cassati does not guarantee the security practices of such third parties and is not liable for their actions, omissions, negligence, or any breach.
3.Cassati shall not be liable for damages or losses arising from hacking, cyberattacks, viruses, malware, or other unauthorized access beyond its reasonable control. In such circumstances, Cassati does not guarantee protection of personal information until systems are fully restored.
These disclaimers are in addition to any other disclaimers contained in this Agreement.
MEMBERSHIP ELIGIBILITY
To use certain features on www.cassati.in, you may create a Cassati account or use guest checkout.
- You must be legally capable of entering into a contract under the Indian Contract Act, 1872.
- Individuals under 18 may use the website only under the supervision of a parent or legal guardian.
- Cassati reserves the right to suspend or terminate any account if the user is discovered to be ineligible.
A registered user is referred to as a “Registered User”.
YOUR ACCOUNT & REGISTRATION OBLIGATIONS
As a Registered User, you are responsible for maintaining the confidentiality of your user ID and password. You agree to:
- Provide true, accurate, current, and complete information
- Immediately update any changes to your account information
If Cassati suspects any information provided is untrue, inaccurate, or incomplete, your account may be suspended or terminated.
ELECTRONIC COMMUNICATIONS
By using the website or communicating with us electronically, you consent to receive communications from us electronically, including emails, SMS, notifications, and announcements.
You may unsubscribe from marketing communications as permitted under our Privacy Policy.
USE OF PRODUCTS AND SERVICES
- All products and services on www.cassati.in are for personal use only.
- Resale or commercial use of Cassati products is strictly prohibited.
- Cassati may contact customers for order updates, delivery coordination, or promotional campaigns.
Returns & Replacements
Due to the personal and hygienic nature of our products, all sales are final and products are non-returnable.
In the unlikely event of receiving a damaged, defective, or incorrect product, customers must contact us within 24 hours of delivery.
FEES AND PAYMENTS
Membership is free. Users are responsible for paying the product price, applicable taxes, and delivery charges (where applicable).
If payment is refused, incomplete, reversed, or fraudulent:
- Cassati may cancel the order
- Suspend or terminate your account
- Initiate legal action for recovery of dues
USE OF THE WEBSITE
You agree not to engage in the following prohibited activities:
- Uploading or sharing content belonging to another person without rights
- Posting harmful, defamatory, obscene, unlawful, hateful, or objectionable content
- Violating any law or infringing the rights of Cassati or others
- Misusing website content, including copying proprietary content without permission
- Posting false information about Cassati on any platform
- Attempting to use the Cassati name, trademarks, or derivatives in a manner that infringes intellectual property rights
LIMITATION OF LIABILITY
Cassati shall not be liable for any indirect, incidental, special, consequential, or exemplary damages, including loss of profits, goodwill, data, or other intangible losses arising from:
- Use of the website
- Inability to use the website
- Any content, services, or products provided
INDEMNITY
You agree to indemnify and hold harmless Cassati, its subsidiaries, affiliates, employees, officers, and partners from any claims, losses, liabilities, damages, or legal fees arising from:
- Your breach of these Terms
- Your violation of laws or rights of third parties
- Misuse of the website, including use of bots, crawlers, or data-scraping tools
DISPUTE RESOLUTION
If you experience any issues with a transaction, you may contact our support team at support@cassati.in.
Cassati will make reasonable efforts to resolve the dispute amicably before pursuing legal remedies.
INTELLECTUAL PROPERTY RIGHTS VIOLATIONS
If you believe your intellectual property rights are infringed by content on www.cassati.in, please notify us at:
support@cassati.in
Cassati will review and take appropriate action.
Cassati is not liable for infringement claims resulting from third-party products sold on the website.
GOVERNING LAW & JURISDICTION
This Agreement is governed by Indian law.
Courts located in Gurgaon, Haryana shall have exclusive jurisdiction over all disputes arising from your use of the website.
GRIEVANCE OFFICER
In accordance with Rule 3(11) of the IT (Intermediaries Guidelines) Rules, 2011, the Grievance Officer for www.cassati.in is:
Name: [Please provide final name – placeholder: Aakash Anand]
Email: support@cassati.in
The Grievance Officer shall acknowledge complaints within 36 hours and resolve them within 30 days.
GENERAL PROVISIONS
- Nothing in this Agreement creates a partnership or agency relationship between you and Cassati.
- If any clause is deemed invalid or unenforceable, the remaining provisions shall remain in full effect.
- You may not assign your rights under this Agreement; however, Cassati may assign its rights without your consent.
- Cassati may modify these Terms at any time, and continued use of the website constitutes acceptance of the updated Terms.
PRODUCT DISCLAIMER
Cassati Scents Private Limited offers personal care and fragrance products formulated with safe, high-quality ingredients. However:
- Certain ingredients may cause allergic reactions in some individuals
- Customers must review ingredient lists and usage instructions before use
- It is your responsibility to seek professional medical or dermatological advice if needed
- Cassati is not liable for allergic reactions, sensitivities, or misuse of products
For purchases made via www.cassati.in, all product-specific terms on the packaging apply.
